Cookie Policy
Last updated: June 2026
What are cookies?
Cookies are small text files stored in your browser when you visit a website. They help us remember your preferences and improve the functionality of the site. Under the ePrivacy Directive and its Bulgarian transposition, cookies other than strictly necessary ones may only be set after you have given explicit prior consent.
How do we obtain consent?
On your first visit, we display a cookie banner through which you can accept or decline analytics and third-party functional cookies. Analytics cookies and chat widget cookies are loaded only after you confirm your choice. You may withdraw or change your consent at any time via your browser settings or the opt-out tools described below.
What cookies and storage do we use?
Strictly necessary / Functional
Required for the basic functionality of the site. No consent required.
| Key | Purpose | Storage / Duration |
|---|---|---|
| cookie_accepted | Remembers your cookie consent choice so the banner is not shown on every visit | localStorage (persistent until cleared) |
Note: cookie_accepted is stored in localStorage, not as an HTTP cookie. The ePrivacy Directive applies to all access to device storage, including localStorage.
Analytics cookies
Help us understand how visitors use the site. Require consent. Not loaded until you confirm the banner.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Google Analytics (GA4) | Distinguishes unique users via a randomly generated identifier | 2 years |
| _ga_[ID] | Google Analytics (GA4) | Stores and counts page views for the specific GA4 property | 2 years |
| _gid | Google Analytics (GA4) | Distinguishes users at session level | 24 hours |
Chat cookies
Enable the live chat widget functionality. Require consent. Not loaded until you confirm the banner.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| sib_cuid | Brevo Conversations | Identifies the user across chat sessions | 1 year |
| _sib_s | Brevo Conversations | Maintains the active chat session | Session |
How to manage cookies?
You can control or delete cookies and localStorage data at any time through your browser settings. Please note that clearing cookie_accepted will cause the cookie banner to reappear on your next visit.
To opt out of Google Analytics, you can use the official Google Analytics opt-out browser add-on.
If you have questions about our cookie policy, please contact us at [email protected].